ATLANTA, AUGUST 18, 2025 – Human sources leaders are dealing with challenges utilizing know-how innovation to their benefit relating to attracting, onboarding, and retaining high expertise, in line with an Equifax Workforce Options (NYSE:EFX) survey. The survey polled over 250 HR executives and professionals on the SHRM25 Convention in San Diego (June 29 – July 1, 2025) discovered that fifty % of HR professionals report certainly one of their high challenges is utilizing know-how to automate workflows.
“As AI and rising applied sciences proliferate, HR professionals more and more wish to automate the time-intensive facets of their days to allow them to unencumber extra time to deal with the human-first elements of their jobs that result in extra profitable worker engagement and retention applications,” stated Chris Johnson, Senior Vice President and Basic Supervisor of Employer Providers, Equifax Workforce Options. “As know-how modifications the best way work is accomplished, every part comes all the way down to your folks. HR groups know this, and that’s why they’re prioritizing using know-how to assist automate routine and handbook processes to allow them to streamline duties for their very own groups whereas additionally simplifying and enhancing experiences for the staff they serve.”
The present job market has proved troublesome for a lot of job seekers, main some to decorate or altogether fabricate their expertise or credentials. In keeping with the survey, 71 % of HR professionals have encountered fabricated or deceptive candidate data within the hiring course of.
These points had been mostly reported in employment historical past, academic background and credentials/licenses. Regardless of the frequency by which fraudulent data is showing in job functions and resumes, only one in 5 (20 %) HR professionals are “very assured” about their skill to detect fabricated or deceptive candidate data.
“Our survey reveals that HR is dealing with new challenges with the prevalence of deceptive candidate data within the age of AI-generated resumes,” stated Bart Lautenbach, Senior Vice President and Basic Supervisor of Expertise Options for Equifax Workforce Options. “Employers might imagine they’ve discovered a well-qualified candidate, solely to study after a complete background test that this particular person was considerably exaggerating their expertise. Making this error might be extraordinarily expensive, and organizations can leverage automated employment verifications to assist ship larger ROI on their hiring processes.”
HR leaders know {that a} unhealthy rent might be expensive. With a background test course of that features verifications of employment, training, and legal historical past, hiring groups may help guarantee a greater high quality rent. As well as, Equifax analysis signifies a powerful correlation between previous and future job tenure. Candidates who continuously left jobs inside 60 days repeated this sample, whereas these with longer earlier tenures had been extra more likely to keep.
Whereas speed-to-hire is a key metric for a lot of HR organizations, lower than 12 % of HR professionals report that their organizations constantly rent candidates shortly. Slower hiring isn’t just irritating for the candidate and hiring workforce, it might result in firms lacking out on high expertise, which might have an actual impression on enterprise efficiency and workforce morale. Equally, 83% of HR professionals see room for some enchancment of their group’s onboarding course of.
With progressive applied sciences, HR groups may help automate key parts of the onboarding course of, together with onboarding and different varieties, to allow them to assist enhance the brand new rent expertise whereas maintaining with ever-changing regulatory and compliance calls for. With real-time information and automation, HR groups can higher guarantee they’re following essential protocols, together with background checks and different verifications, permitting them to assist enhance velocity and accuracy.
Many HR professionals are already taking initiative and on the lookout for methods to include AI and automation into their workflows and handle these challenges. Particularly, 76 % of survey respondents reported utilizing AI to assist enhance effectivity in hiring and onboarding. Nonetheless, many HR groups are seemingly solely scratching the floor in leveraging AI to assist drive hiring and onboarding efficiencies, putting an elevated significance on HR know-how distributors to supply experience and novel options.
